Contact
Talk to a person, in your language
Questions about plans, help importing your data from Tally or Excel, or an IRN that won't go through. Our team answers in English, हिन्दी, ગુજરાતી, मराठी and தமிழ்.
Replies within one working day
Mon–Sat, 9:30 am – 7:30 pm IST
Send us a message
We call or WhatsApp you back within one working day, in the language you pick.
Support hours (IST)
- Monday – Saturday
- 9:30 – 19:30
- GST due dates (11th, 13th, 20th)
- till 21:00
- Sunday and national holidays
- Email only
If the IRP or e-way bill portal is down, we post it on the status page first.
Office
Hexa Secure Labs (Moharbill)India
Visits by appointment.
Your data rights
Grievance officer
Under the Digital Personal Data Protection Act 2023, you can ask what personal data we hold about you, have it corrected or erased, withdraw consent, or complain about how it was handled. Write to our grievance officer.
Grievance officer
Grievance Officer and data protection contact, Hexa Secure Labs
- Post
- To Hexa Secure Labs, marked “Grievance Officer”
- We acknowledge
- Within 2 working days, with a reference number
- We resolve
- Within 30 days, and we tell you if it needs longer
Please mention your registered mobile number so we can find your account. If you're not satisfied with our reply, you can approach the Data Protection Board of India.